All of the following services can be provided on contract for a monthly fee, or on an add-hoc basis. Contact us now for a free no obligation review and quotation.
Laptop and Desktop
Maintenance & Repairs
Provision and support of all things computer based;
Support, guidance and management of your Windows Servers including;
Offsite Backup &
Provision, maintenance and testing of all off site backup and restore functions
Offering a remote access and support package which allows us to fix most software problems without having to come and see you, in turn saving you time and money.
Setting up, maintenance and management of email systems including Microsoft Exchange and other email packages allowing remote / web based access to emails when you are away from your desk.
Domain Name Services (DNS) including setting up, maintenance and management. Allowing safe, secure and accurate records all domain traffic.
Training support for all areas as follows;
- Email – attaching files, signatures, out of office
- Full training covering all aspects of Libra Office, Open Office and Microsoft Office
- Document template set ups
- Database development and use
- Hardware use and set up training
- Bespoke training packages on all types of hardware and software upon request
We offer two types of Support – Adhoc and Contract.
We offer a standard 12th month contract which consists of the following:
- 2 hour guaranteed Telephone response
- 8 hour guaranteed on site Response
- Unlimited telephone support
- Unlimited remote support
- Software and Hardware Purchases (chargeable)
- No charge for software setup
Hardware setup and installation (Chargeable) Prices are tailored to your requirements.
As an existing customer we have already built a relationship with you and generally know what your existing hardware/software is. We are always on the end of the phone and happy to help if you have any queries. Please be aware that our contract customers do take priority and if we are not immediately available please leave us a message and we will get back to you.
We recently used Ali to supply and install both hardware and software for our business. Ali gave us a 1st class service explaining everything in laymen’s terms, got out I.T. up and running quickly and efficiently and now supports us with an ongoing monthly contract. Very impressed, highly recommended.
Alison’s no- nonesense jargon free approach was really refreshing. I now have a PC running at a much higher speed which has enhanced my productivity and saved me some money doing a small upgrade rather than splashing cash on a new machine.
I never write reviews! Ali is, however, outstanding at what she does and totally deserves one. She has completely organised my entire IT system again for me and given me confidence to continue with this side of my business with her total support. She by far goes the extra mile, is there at any hour and every job is treated with priority. I am so glad I found her!